FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
Shopping Information
What Shipping Methods Are Available?
We deliver through DHL, EMS ( America, Europe and Africa ) and Motorcycle if you are living in Accra.
Do You Ship Internationally?
Yes , we ship to America , Europe, Asia, Australia and Africa
How Long Will It Take To Get My Package?
Mostly it takes 7 -14 days for international and 2-4 days for domestic.
Payment Information
What Payment Methods Are Accepted?
We accept Paypal, Mobile money, Visa card And Pay apps.
Is Buying On-Line Safe?
Yes, it is 100% safe when you shop with us.
Orders & Returns
How do I place an Order?
Go through the products and select which product you will love to buy, add to cart or proceed to checkout, put in your shipment information and make payment. You done.
How Can I Cancel Or Change My Order?
You can do that by sending us your invoice number through the email address below info@ishafrica.com stating to cancel/change order, this should be done not more than 24hrs after checkout.
Do I need an account to place an order?
You do not need an account to place an order.
How Do I Track My Order?
We send you your tracking code to do that with our shipping partners.